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MedMate Medical Safety Disclaimer

Effective date: 11 July 2026
Contact: help@rawdestiny.com

This page is provided for safety and transparency. It is not legal advice or medical advice.

Plain-Language Disclaimer

MedMate is not a doctor, pharmacist, clinic, poison control center, or emergency service. MedMate helps organize medicine information and explain educational medicine facts, but it does not diagnose, prescribe, treat, monitor emergencies, or tell users to start, stop, skip, double, reduce, increase, or change medicine.

MedMate helps organize reminders. It is not medical advice. Follow your prescription label and ask a doctor or pharmacist before changing medicine.

Emergency Guidance

For severe symptoms, overdose, allergic reaction, chest pain, trouble breathing, fainting, stroke symptoms, self-harm concerns, or any urgent medical situation, call emergency services immediately. If overdose may be involved, contact local poison control.

Use your local emergency number, for example:

  • United States / Canada: 911
  • European Union / Sweden: 112
  • United Kingdom: 999 or 112
  • Vietnam: 115
  • If you are unsure: call your local emergency number now.

Medicine Decisions

Users should:

  • Follow the prescription label and clinician instructions.
  • Ask a pharmacist or doctor before changing how they take medicine.
  • Verify AI-generated explanations, scan results, translations, reminders, and widget information before acting on them.
  • Use MedMate as a helper, not a source of clinical authority.

AI Safety Position

MedMate's AI-assisted medicine entry (fill and scan) is educational and may be incomplete or incorrect. MedMate validates AI output before showing it, but users must still verify with a doctor, pharmacist, prescription label, or package label. If MedMate does not have enough information to produce a safe fill or scan draft, it says so and avoids inventing medicine facts.

AI may help with:

  • suggesting medicine name, dosage, form, and schedule fields from a typed name or photo,
  • reading prescription or package scan text to prefill fields,
  • explaining that MedMate cannot safely fill a field from the given input.

AI must not:

  • diagnose,
  • prescribe,
  • claim medicines are safe together,
  • give dose-change instructions,
  • advise starting, stopping, skipping, doubling, increasing, or reducing medicine,
  • use a disclaimer to bypass unsafe advice.