Meds Reminder Support (Rawdestiny)

Meds Reminder is maintained by an independent developer. Every support message is read.

Email support

What we can help with

A reminder, dose log, refill, appointment, scan, backup, or Calendar export issue.
A locked Doctor Report or live widget after buying Meds Reminder Pro.
Restore Purchases not finding an Apple purchase.
A product request, feature request, accessibility issue, or bug report.
Privacy or medical-safety questions about the app.

Restore Meds Reminder Pro

Open Meds Reminder, open the Pro page from Home or More, and tap Restore Purchases. Use the same Apple Account that made or received the eligible Family Sharing purchase. Meds Reminder has no separate app account.

Refunds and charges

Apple processes every purchase. Request a refund or review a charge at reportaproblem.apple.com. Apple decides refund eligibility. Never send us your card number, Apple Account password, verification code, or full purchase receipt.

Local data and deletion

Meds Reminder stores its records on the device and has no developer account or cloud database. Use the in-app backup tool before changing devices if you want a copy. Deleting the app removes its local app and App Group data. Files, emails, reports, or Calendar events you exported remain where you placed them.

What to include

The app version and iOS or iPadOS version.
What you tapped, what happened, and what you expected.
A screenshot with medicine names, prescription details, and other private information hidden.
For a purchase issue, the approximate time and whether you used Buy or Restore, but no credentials or payment details.

Please do not email medicine names, prescriptions, diagnoses, Apple credentials, payment-card information, or other sensitive data.

See the Privacy Policy, Terms of Use, and Medical Safety Disclaimer.